*134 - not medicine, please ):

Email reply from 7-Eleven:

Dear Ms Evelyn

Thank you for your patience whilst we carried out our investigations.

We would like to thank you for taking your time to share the invaluable feedback with us. Please accept our sincere apologies for the inconvenience caused when you and your friend visited our 7-Eleven outlet at Citylink Mall recently.

Following our investigations, the staff concerned has been reprimanded for his tactless behaviour and reminded to always offer immediate assistance to our customers when required. Please be assured that providing good customer service is our primary concern and we will not hesitate to take stern actions against any staff who tarnishes our image.

Once again, our sincere appreciation for your feedback and your support. We will continue to provide more training for our team members and certainly look forward to providing you with a better shopping experience on your next visit.

I feel slightly guilty for being such a typically Singaporean Complain Queen and actually writing in, but it certainly quenches my exasperation whenever I encounter disgraceful customer service. Friendly, helpful salespeople who don't cling unnecessarily are the best – despicable ones, beware. Muaha!

Singapore's service sector leaves much to be desired, but at least they've been trying hard to improve.


Today has been a mighty embarrassingly leaky day (twice, I can't believe it), scooting around school and dodging behind pillars, not daring to sit down or move unnecessarily. Thank God for powerful hand driers.


Discussions about scholarships, testimonials, university courses etc. brought me into a state of despair yet again over the fact that I haven't got much inclination towards anything academic. The thought that a large aspect of my future hinges on my decision now is pretty daunting.

I think I have a vague idea of what I might enjoy doing, but it sounds rather silly when everyone around me is aspiring to do medicine. But ultimately, I think I'll go where my interests and talents lead me, as whimsical as that sounds, because I'll rather be happy with a lower-paying job than be miserable living as a gazillionaire.